What We Collect and Why It Matters
We collect the information you give us when you register — your name, contact details, and account credentials. When you make a deposit or request a withdrawal through JazzCash, Easypaisa, or Raast, we process the transaction reference and account identifier tied to that payment. We do
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not store your full wallet PIN or mobile banking password at any point. Your payment data is used solely to verify transactions and prevent fraud on your account. We also collect device and session data — your browser type, IP address, and login timestamps — to
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detect unusual access patterns and keep your account secure. If you contact our support team, that conversation is stored so we can track your query to resolution. We keep your data for as long as your account is active, plus a period thereafter as required by
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applicable financial and legal obligations. You can request a copy of the personal data we hold on you at any time by writing to our support channel. We do not sell your personal information to third parties. Any third-party service providers we work with — such
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as payment processors handling your Raast or Easypaisa transfers — are contractually bound to handle your data only for the purpose we specify.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.